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Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges depend on the delivery location and order details. Any applicable shipping charges will be displayed at checkout before you place your order. Free shipping may be available on eligible orders, subject to the offers mentioned on our website.
How long will delivery take?
Orders are generally processed within 1–3 business days. Delivery time depends on your location and courier service. You will receive tracking details if available to help you follow your shipment.
What exactly happens after ordering?
Once you place your order, you’ll receive an order confirmation. We’ll process and pack your products for dispatch. After shipment, tracking details will be shared if available. Your order will then be delivered to your provided address.
Do I receive an invoice for my order?
At Dakshesh Herbal, we are committed to providing quality herbal and Ayurvedic products for your everyday wellness needs. We aim to make your shopping experience simple and convenient, from browsing our product range to receiving your order at your doorstep. For assistance with products, orders, or delivery, please contact our customer support team.
How can I contact Dakshesh Herbal for help with my order?
You can contact our customer support team at daksheshonmarketing@gmail.com or call +91-9996204255 for assistance with products, orders, or delivery queries.
Payment Infomation
When the order payment is taken of my bank account?
For prepaid orders, payment is deducted when you complete your purchase at checkout. For Cash on Delivery (COD) orders, payment is collected when your order is delivered.
What should I do if I receive a damaged or wrong product?
Please record a continuous unboxing video before opening your package and keep it as proof of the product’s condition upon delivery. If you receive a damaged, leaking, or incorrect product, contact Dakshesh Herbal within 48 hours at daksheshonmarketing@gmail.com or +91-9996204255. Share your order details, unboxing video, and clear photographs so our team can review your request for a replacement or refund under our Return & Refund Policy.
Can I change or cancel my order?
Once an order has been placed, it cannot be cancelled, returned, or refunded. We do not offer cancellations, returns, or refunds under normal circumstances.However, if you receive an incorrect or damaged product, you may be eligible for an exchange in accordance with our Exchange Policy, subject to its terms and conditions.For exchange-related assistance, please contact us at daksheshonmarketing@gmail.com or +91-9996204255.
What is "package tracking" in my orders?
Package tracking allows you to check the current status of your order after it has been shipped. If tracking details are available, you can use the tracking number or link shared by Dakshesh Herbal to follow your shipment and check its delivery progress.
How can I contact Dakshesh Herbal for product-related queries?
You can contact our customer support team at daksheshonmarketing@gmail.com or call +91-9996204255 for assistance with product information, usage instructions, orders, or delivery-related queries.